Bentley P. Gallo
Patient Relations Specialist
Office of Patient Experience
"Having grown up in the Upper Valley, I’ve been a patient at DHMC all my life. I wanted to become a part of that team so that I could give back to the community that took care of me.
I make a difference providing patients with a safe space to share their feedback. Many patients simply want to be heard, and I enjoy being that friendly ear they can turn to. The work we do in Patient Relations positively impacts patient experience every single day. The best parts of my day are those moments when a patient leaves my office feeling heard, and knowing their feedback will be used constructively to positively impact patient care."
"I provide patients a safe space to share their feedback."Bentley P. Gallo