"I like to come to work each day with a smile on my face and a happy attitude. I’ll try to cheer people up if I notice they may be having a bad day. One of my favorite things to do is to remember little details from conversations I’ve had with people, then randomly surprise them with something related to the things they’ve mentioned.
I have worked in the medical field for more than 20 years, and I have learned a lot about patience and empathy. Some people can get overwhelmed with the abundance of information given to them, so I work hard to relay the information as clearly as possible, whatever their needs may be."
"I have learned a lot about patience and empathy."Melissa B.