Terry L. Lambert
Program Coordinator - Transfusion Medicine Services
What is your fondest memory from your 25 years working at Dartmouth-Hitchcock?
In 2012, we moved the Blood Bank from its Borwell location to Building 2, Level 2. A huge effort was undertaken to make the move happen—including the use of a crane!
Move day was memorable in a couple of ways. One was when our first platelet had to get to a patient in the Operating Room just before we officially opened. We didn’t have products in their new location yet, so we had to do a quick hand-off in the middle of the hallway.
The other was being stuck with a co-worker in the freight elevator with more than half of our blood inventory in boxes! But overall, opening day was a huge success and accomplishment for everyone.
What about your job inspires you?
I am inspired by the ability to participate in process improvements that improve care for our patients.
The Blood Bank can feel isolated, and we rarely get to interact with patients. But we do get to connect to them through our interactions with the staff from other departments. Those connections are a critical link for lifesaving blood products.
What do you like best about your department?
The best part of working in my department is all of my co-workers. This year, I was honored to be nominated by them to receive a Golden Lab Coat Award. I enjoy working with them on finding ways to improve what we do.