Congratulations to the 2018 James W. Varnum Quality Health Care Award Recipients
This year’s James W. Varnum Quality Health Care Award honorees include a pulmonary rehabilitation coordinator in Cardiac Rehabilitation who founded a pulmonary support group for patients and their families, a medical assistant in the Nashua Orthopaedics department whose credited for being the "glue that holds her department together," a physical/occupational therapy assistant in the Spine Center who is a champion of patients and a clinical laboratory specialist in Hematology whose advice is sought from around New England.
This year’s honorees are:
- Heidi Pelchat, RRT, is a pulmonary rehabilitation coordinator in Cardiac Rehabilitation and has been at Dartmouth-Hitchcock (D-H) for just about five years. Pelchat is described as a determined and innovative advocate for her patients, whose accomplishments include founding a pulmonary support group for patients and their families. In nominating Pelchat, Graham Atkins, MD, Pulmonary Medicine wrote, “She is innovative, compassionate, reliable and consistently empowers patients. Heidi is the cornerstone of our clinic and embodies the values of the Varnum Quality of Care Award.”
- Christina Colthart, CMA, is a medical assistant in the Nashua Orthopedics department and has worked for D-H for 15 years. Colthart is described as being an instrumental resource for patient care, department improvements, and positivity. In nominating Christina, Stephen Leets, LPN, said, “Christina is the glue that holds our department together. Her co-workers benefit greatly from her intelligence and kindness, but it’s obvious that patients are the direct beneficiaries of her care.”
- Heather Jones, PTA/OTA, a physical therapy/occupational therapy assistant in the Spine Center has been with D-H for just under three years. Jones is credited for her compassionate, helpful nature and her person-centered approach to all that she does. In nominating Heather, Sue Ordinetz, PHD, OTR/L, occupational therapist in the Spine Center, wrote, “She advocates for each patient, making sure they get the services that they need to meet their goals.” In her nomination, Ordinetz also listed several comments from patients regarding Jones, including one that read, “She is truly gifted at what she does. Her positive attitude, stories and kind words always help. She is truly exceptional. She made this much easier for me.”
- Lauren Salvatore, MT(ASCP) CM, is a clinical laboratory specialist in Hematology, and she has been with D-H for 13 years. Salvatore goes above and beyond, enhancing patient safety with the extraordinary work she does behind the scenes. In nominating Lauren, Deborah Ornstein, MD, Medical Director of the Hemophilia & Thrombosis Center and Special Coagulation Laboratory said, “Lauren embodies professionalism, compassion and collegiality. I can’t think of a more deserving candidate for this award. Lauren embodies the values that Mr. Varnum has always stood for, and she is simply what D-H strives to be.”
The Varnum Award, supported by the James W. Varnum Quality Health Care Endowment, recognizes D-H employees and volunteers whose work embodies a deep commitment to creating and sustaining an environment of high quality patient- and family-centered care at D-H. The award is named for James Varnum, who was the chief executive officer of Mary Hitchcock Memorial Hospital for 28 years.